Frequently Asked Questions

Frequently Asked Questions

Where are you located?

35 Greenpoint Avenue located on the corner of Greenpoint Avenue and West Street. Right next door to Ovenly!


Where can I park?

Street parking is an option when available. There is also a garage located just 3 blocks from us at 21 India Street and we suggest you reserve a spot using Spot Hero before arriving as it has been known to fill up.


What subway line are you near?

We are right off of the G train at the Greenpoint Avenue stop. About a 3 minute walk down the street!


What does it mean to be a green circle salon?

Up to 95% of our salon waste including hair clippings, color tubes, excess hair color and more is able to be recycled and or repurposed thanks to this recycling initiative. An eco charge of $1.50 will be added to each ticket upon checkout. Thank you for being a part of this recycling and sustainability program with us as we are excited to reduce our environmental impact on this planet. Read more here.


What is your retail return policy?

All retail products are final sale and nonrefundable, no exceptions.


What payment do you accept?

We accept all credit cards including Apple Pay and Google Pay. • Gratuity is cash only

Do you allow service adjustments?

All service adjustments must be made within 2 weeks of initial appointment or additional charges will apply. All service charges are nonrefundable.


What is the waiver for?

All services are performed at the stylists discretion. You may be asked to sign a waiver or have a strand test done before any color or chemical service for any hair that has been previously compromised.