FAQ’s & Salon Policies

35 Greenpoint Avenue located on the corner of Greenpoint Avenue and West Street. Right next door to Ovenly!
Street parking is an option when available. There is also a garage located just 3 blocks from us at 21 India Street and we suggest you reserve a spot using Spot Hero before arriving as it has been known to fill up.
We are right off of the G train at the Greenpoint Avenue stop. About a 3 minute walk down the street!
Unfortunately the Greenpoint Ferry Landing is out of service until June 2022. When it comes back, we are only 3 blocks away!
Up to 95% of our salon waste including hair clippings, color tubes, excess hair color and more is able to be recycled and or repurposed thanks to this recycling initiative. An eco charge of $1.50 will be added to each ticket upon checkout. Thank you for being a part of this recycling and sustainability program with us as we are excited to reduce our environmental impact on this planet. Read more here.
• We accept all credit cards including Apple Pay and Google Pay. • Gratuity is cash only

Please Note:
All service adjustments must be made within 2 weeks of initial appointment or additional charges will apply. All service charges are nonrefundable.

All services are performed at the stylists discretion. You may be asked to sign a waiver or have a strand test done before any color or chemical service for any hair that has been previously compromised.

All retail products are final sale and nonrefundable, no exceptions.